Tackling the Opioid Crisis and Substance Use Through Data Exchange

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Like communities nationwide, the Rochester region is working to better address impacts of the opioid crisis and substance use. Through a NYeC grant, Rochester RHIO, Health Homes of Upstate NY (HHUNY), Huther Doyle and Monroe County are collaborating to provide better care coordination for Medicaid recipients receiving behavioral health and substance use services.

The initiative is unique in engaging public health, corrections and health homes in the common goal of saving lives. Many jails have limited information about inmates’ healthcare histories, making treatment a challenge. Likewise, health home care managers are rarely informed of their patients’ incarceration or release—vital for continuity of critical services.

Under the program, HHUNY expanded its customized alerts function to include notifications when a patient is incarcerated in Monroe County. When a client is released, a health home manager is alerted enabling immediate support. Rochester RHIO is enabling a more connected community, where law enforcement data will help local case managers follow up with clients to ensure preventative opioid treatment and continuity of care upon release.

Take 90 seconds to watch how Rochester RHIO supports the highest quality care.

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