RHIO Expands Access to Verbal Consent Procedure 

Effective April 6, Rochester RHIO is expanding access to verbal consent for telemedicine in order to support more clinicians during COVID-19. 

If you need to use this process during a telehealth visit, you must follow the verbal consent procedure and ensure that verbal consent is properly documented. 

Note: Rochester RHIO conducts an audit each time an authorized user clicks "Break-the-Glass." 

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Serving Western NY

Better information for better healthcare.

Rochester RHIO delivers accurate, up-to-date clinical information to all the health care professionals who need it to provide you with the best possible care.

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Emergency Preparedness

RHIO has partnered with state and county governments and emergency services organizations, ensuring critical data is available in times of crisis.

Through a new resource, in the case of a State-declared emergency, family members can more rapidly locate loved ones receiving medical care across the region, in conjunction with authorized aid agencies.

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COVID-19 Resources

The latest announcements from Rochester RHIO, as well as list of community resources to support you during this time.

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Faster treatment

Emergency department doctors and nurses can access medical history, test results, and diagnostic images.

Fewer repeated tests

Health care providers can quickly review prior test results, even those performed at other locations.

Better care coordination

Your specialists can instantly see the diagnostic information they need, and your primary care physician will have easy access to specialist and/or hospital reports.

Reduced risk of mistakes

Eliminates poor handwriting, hard-to-read faxes, and other challenges of paper-based information.

Alert your doctor

Your primary care physician or home health provider can receive instant notification when you are admitted or discharged from any of our regional hospitals or emergency departments.

Greater convenience

Patients no longer have to hand-carry lab reports, prescriptions, radiology CDs, and other medical information.

Healthcare providers from a 14-county service area are using Rochester RHIO to improve patient care.

Participating Providers

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