Normal Business Hours Resume

Rochester RHIO Normal Business Hours

Rochester RHIO' s normal business hours are Monday - Friday 8 a.m. - 5 p.m. As a reminder, Rochester RHIO on-call support is available 24 hours a day, 7 days a week. For urgent matters after hours, call 1-877-865-7446 (RHIO) to leave a message or be directed to our On-Call Representative.

Serving Western NY

Better Information for Better Patient Care

Rochester RHIO delivers accurate, up-to-date clinical information to all the health care professionals who need it to provide you with the best possible care in 14 counties.

Learn More

Virtual Training

Learn About Recent Updates to Minor Consent

For Pediatricians & Clinicans Treating Minors

Rochester RHIO provides valuable clinical information about pediatric patients for treating providers and clinicians. 

Read More

How to request my health data

How to Request My Health Data (ePHI)

You have a right to request your own health data and to decide who it's shared with. 

Patients also have a responsibility to protect the privacy and confidentiality of their ePHI once it has been delivered to the destination of their choice. HIPAA does not apply to individuals, most patient health record systems, and personal apps.

Learn More

Healthcare providers from a 14-county service area are using Rochester RHIO to improve patient care.

Participating Providers

Go to top of page